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Landscape - Picture of Taj Bekal Resort and Spa, Kerala, Bekal

Photo: Landscape

From Review : Leisure of Taj Bekal Resort and Spa, Kerala
The pathways around the cottages
Hospitality at its best..
Luxurious Experience
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ruchitaunadkat wrote a review Apr 2016
Mumbai, India15 contributions1 helpful vote
An amazing property with some awesome food . The location is perfect with a beach on one side ang backwaters on the other. The traditional South Indian Thali called the Sadhya was amazing. The staff is courteous and greetful at all times. However the only problem I faced was the
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Date of stay: April 2016
Response from GauravMiglani, General Manager at Taj Bekal Resort and Spa, Kerala
Responded 22 Apr 2016
Dear Ms Unadkat, Thank you for taking the time to share your feedback regarding your recent stay with us. We are very glad to know you were pleased with the hotel overall. I would also like to sincerely apologise for the inconvenience caused to you due to the air conditioning in your rooms and we will surely address the same. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Vivanta by Taj - Bekal, Kerala! With kind regards, Gaurav Miglani General Manager Vivanta By Taj -Bekal, Kerala gaurav.miglani@tajhotels.com
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