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Landscape - Picture of Anantara Mai Khao Phuket Villas

Photo: Landscape

From Review : Under my expectation…. of Anantara Mai Khao Phuket Villas
Under my expectation….
Allot of broken part from the design view
アナンタラ プーケット ヴィラ
Extremely awesome experience in Phuket with Anantara
Expected better
Anantara Phuket Villas
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LemonTeaTea wrote a review Feb 2016
Hong Kong, China88 contributions23 helpful votes
+7
The hotel is relax, but some point needs to be improved because it is a 5 stars hotel. Appreciate point: 1. Most of the Hotel staff are nice, polite and respect customers 2. Welcome drink is delicious 3. The facilities are good for a vacation holiday, eg. Bicycle,
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Date of stay: January 2016
Response from gselves, General Manager at Anantara Mai Khao Phuket Villas
Responded 6 Feb 2016
Dear LemonTeaTea Thank you for your feedback on your recent stay with us. I am sorry to learn that we did not meet your expectations. Our aim is to exceed our guests expectations at all times and I am sorry that on this occasion we have failed to do so. I will certinaly follow up with the team in regards to the challenegs that you faced to ensure that they are not repoeated as this is not acceptable. I would appreciate it if you could contact me at gselves@anantara.com so that I am able to obtian some more information from you to ensure that I can address all of the issues in full. I look forward ot hearing from you. Thank you Giles
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