Landscape - Picture of Anantara Mai Khao Phuket Villas
Photo: Landscape
From Review : Under my expectation…. of Anantara Mai Khao Phuket Villas
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Guests
US$305
US$355
eDreamsUS$353
Agoda.comUS$302
ZenHotels.comUS$356
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+7
The hotel is relax, but some point needs to be improved because it is a 5 stars hotel. Appreciate point: 1. Most of the Hotel staff are nice, polite and respect customers 2. Welcome drink is delicious 3. The facilities are good for a vacation holiday, eg. Bicycle,…
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Date of stay: January 2016
Response from gselves, General Manager at Anantara Mai Khao Phuket Villas
Responded 6 Feb 2016
Dear LemonTeaTea Thank you for your feedback on your recent stay with us. I am sorry to learn that we did not meet your expectations. Our aim is to exceed our guests expectations at all times and I am sorry that on this occasion we have failed to do so. I will certinaly follow up with the team in regards to the challenegs that you faced to ensure that they are not repoeated as this is not acceptable. I would appreciate it if you could contact me at gselves@anantara.com so that I am able to obtian some more information from you to ensure that I can address all of the issues in full. I look forward ot hearing from you. Thank you Giles
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