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Beach - Picture of Hotel Riu Dunamar, Playa Mujeres

Photo: Beach

From Review : Think Carefully.. more like 3 star... of Hotel Riu Dunamar
Think Carefully.. more like 3 star...
Vacación
Lobby
Ok for a short visit because the food isn’t great
Hotel Riu Dunamar
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Other Recent Reviews

Helen S wrote a review May 2019
94 contributions21 helpful votes
+7
I always take reviews with a sense of caution as I understand that they can be subjective.. however, the previous reviews of this hotel are generally spot on. The gourmet restaurants are awful, the meat looks and tastes like it has been sat in some preservation liquid... it was
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Date of stay: May 2019
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Dunamar
Responded 20 May 2019
Dear N1750XZhelens, Thank you for your time, We are sorry that in general your experience with us was not what you expected and that you left our hotel with a totally opposite impression to that which we always try to convey. In RIU we are committed to provide excellent quality products and services to our guests, so we appreciate your comments as they help us improve our services. For this reason, we will share your impressions with the Management team to take actions if needed. We hope to host you again in one of our worldwide hotels in the future! Greetings, Hotel Riu Dunamar Online Reputation Manager
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