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Beach - Picture of Grand Palladium Costa Mujeres Resort & Spa, Playa Mujeres

Photo: Beach

From Review : Awesome trip for 4 families over New Years of Grand Palladium Costa Mujeres Resort & Spa
Awesome trip for 4 families over New Years
Awesome trip for 4 families over New Years
Great courts at Rafa Nadal tennis centre
Very good hôtel
Felicitaciones Jaqueline fe Cageteria Piacere muy buena atención!!!
Hotel quasi perfetto, mare così così.
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Other Recent Reviews

We’ll be Back!
August 2022
668elleq wrote a review Jan 2020
Pickering, Canada8 contributions1 helpful vote
This resort is just over a year old and was built to impress. Buildings and rooms are all new and stunning. Our group stayed in TRS and building 11. We had a Junior swim up suite, Ambassador, and Signature suite. All are fabulous. The beach is excellent and the water relatively
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Date of stay: January 2020
Response from AriadnaCA, Director de Relaciones con Clientes at Grand Palladium Costa Mujeres Resort & Spa
Responded 8 Jan 2020
Dear Guest, First of all, we would like to thank you very much for having chosen Grand Palladium Costa Mujeres Resort & Spa to celebrate the New Year’s festivities and for sharing your review on TripAdvisor. While we are delighted to receive your compliments about the beauty of our buildings, beach and suites, we deeply regret learning about the difficulties that you experienced during the reservation process. Nevertheless, we are glad to know that Jennifer acted efficiently and correctly to ensure everything on her possibilities got solved; we will congratulate her, and the rest of the team mentioned on your review for their outstanding performance. Moreover, we had notified out TC Direction about your feedback for its consideration and proper follow-up. I truly hope this experience will not affect your faith in us and that you will give us another opportunity to welcome you back and deliver the excellency in the service you deserve. Cordially, Ariadna Camarena Hospitality Manager
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