Food - Picture of TRS Coral Hotel, Playa Mujeres
Photo: Food
From Review : Not for Vegans of TRS Coral Hotel
Check In— / — / —
Check Out— / — / —
Guests
US$433
US$462
US$390
Hotels.comUS$462
PricelineUS$492
travelup.comUS$449
View all 20 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
+5
I was invited to a 5-day birthday celebration, in August 2019. Before I booked, I inquired whether or not TRS provided vegan options. They assured me that they offered plenty of vegan options. They did not. Before I left home, I packed a few frozen vegan burgers and sausages…
Read more
Date of stay: August 2019
Response from AriadnaCA, Director de Relaciones con Clientes at TRS Coral Hotel
Responded 19 Aug 2019
Dear Mrs. Yvette, We would like to thank for sharing your impressions about your recent stay in our TRS Coral. We deeply regret to not achieving your expectations due to the variety of vegan food offered during your visit; we are sad that despite the efforts of our team and our intentions to ensure you were having a great time, you left with a negative impression of our services. Your feddback is highly appreciated as is the best way to know our oportunity areas. We have transmitted your comments to our Food & Beverage Director for its consideration. Our aim is to provide you with a wonderful vacation experience in every sense and we work daily to exceed the expectations of all our guests. Once again, we thank you for your visit and for sharing your comments on these medias. Looking forward to serving you with the excellency in the service that you deserve. Best regards, Ariadna Camarena hospitality Manager
Read more
Been to TRS Coral Hotel? Share your experience!