Dear Zoltan T, First of all, we would like to thank you for your excellent review. Our staff is always happy to hear our guest feedbacks and is truly a pleasure to learn that you had a pleasant stay with us. We are happy to learn that overall we met your expectations; we also take note of those ratings and comments, which indicate opportunity for improvement. We hope we can have the chance to welcome you again in our Hotel or in any of the Bahia Principe Hotels & Resorts in a near future. Please contact us for your next vacation to our email address info.cayolevantado@bahia-principe.com Regards, Yamilet Rosario