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Interior - Picture of San Want Residences, Zhongshan District

Photo: Interior

From Review : Totally Happy! of San Want Residences
Totally Happy!
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TKoh wrote a review Aug 2019
741 contributions147 helpful votes
The moment we sat into the car that was arranged by hotel, we knew everything was gonna be smooth-sailing. Not only the car was clean & spacious, the driver actually shared with us how to commute to the Arena & the bus stops to go to for the buses to many places. It was so
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Date of stay: August 2019
Response from Public_Relati0ns, Guest Relations Manager at San Want Residences
Responded 13 Sept 2019
Dear TKoh, Thank you very much for staying with us recently and for taking the time to write such a lovely review. San Want Residences is a boutique hotel with only 81 rooms, our occupancy rate is always very high throughout the year, so even though we try everything possible to assist guests who arrive on early flights, the check-out time is 12:00 pm and our housekeepers do need time to make up the rooms. Just like you had correctly mentioned in your review, we pre-assigned a room on the 12th floor for you, but unfortunately the room was not ready when you arrived. Our ceiling height is higher than the standard, so actually rooms on the 7th floor are quite nice and just as comfortable as the rooms on the higher floors. We are delighted to read that you had an overall positive experience here with us, but we do apologize for the cleanliness issue you and your son encountered. Your comment has been shared with the entire Housekeeping team, please rest assured that we will take the appropriate measures to address this issue and prevent future occurrence. Thank you again for sharing your experience. We hope to have another opportunity to serve you someday soon. San Want Residences Taipei
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