Dear AmariPhuket, We are happy to read that you had an overall pleasant stay at Swissôtel Nankai Osaka, that our receptionist was efficient in check in and that the service delivered by our concierge team fully met your expectations. Also, it is great to read that you truly enjoyed the view of the city. We look forward to another chance to serving you at our hotel, and once again, thank you for your positive comments! Kind Regards, Christian Schaufelbühl, Representative Director & General Manager