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Window View - Picture of Fortune Select Dasve, Lavasa, Lavasa

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From Review : Awesome stay at Lavasa of Fortune Select Dasve, Lavasa
Awesome stay at Lavasa
Fortune Select Dasve
Hotel view from outside
shot from our room!
Hotel Fortune
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Niks09 wrote a review Aug 2016
Ahmedabad, India186 contributions35 helpful votes
we have stayed in fortune hotel lavasa in July-16. It was our unplanned trip. we have stayed in pune and plan to visit lavasa as our day trip. we have choose to go on bike, because of monsoon season and traffic we reach at Lavasa in evening. we have searched for hotel, but in
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Date of stay: July 2016
Response from GM_FSDLavasa, General Manager at Fortune Select Dasve, Lavasa
Responded 5 Sep 2016
Dear Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Dasve,Lavasa. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. Check out time at Fortune Select Lavasa is 10:00 Hrs and as per our records you checked out at 10:35 Hrs. At Fortune Select Dasve,Lavasa., it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Avijit Chaturvedi General Manager
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