Dear Simone, Thank you for sharing your experience with us. It is a pleasure to read your nice comments regarding our room. I am also happy to read you find our staff friendly and helpful. They are keen to give the best service by times and your review is such a reward for them. I will make sure to improve the service at Warung Bamboo by sharing this matter to the department concern. Once again thank you and we look forward to see you again Regards, Patrick Le Provost General Manager