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Balcony - Picture of The Sakala Resort Bali, Tanjung Benoa

Photo: Balcony

From Review : Okay, but I won't be going back of The Sakala Resort Bali
Okay, but I won't be going back
5 star?? Hahahaha...bad service horrible beach
@THE SAKALA RESORT
フロント  BARのよう
@THE SAKALA RESORT
Spacious family room, perfect for family with large number of families.
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Manon S wrote a review Sep 2016
Rockhampton, Australia97 contributions11 helpful votes
From the minute we arrived at this hotel we had a number of difficulties. The staff at reception were very difficult to communicate with and we had to pay for an extra nights accommodation (which we were later refunded after MUCH difficulty and many days of negotiating between
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Date of stay: August 2016
Response from SakalaResort, Manager at The Sakala Resort Bali
Responded 6 Feb 2017
Dear Manon S, Thank you for taking the time to write on TripAdvisor page. We would like to sincerely apologize to you for all the inconveniences whilst residing at The Sakala Resort Bali. We do understand the importance of fulfilling our guest’s expectations and it concerns us greatly that you have departed our shores with such negative impression. We have shared your constructive feedback to relevant department. Once again, please apologize for the inconvenience and we do hope that despite your disappointment on this occasion you will allow us to welcome you back in the near future. Best Regards, The Management
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