Beach - Picture of Sunscape Puerto Plata, Dominican Republic
Photo: Beach
From Review : Sunscape lots of noise. of Sunscape Puerto Plata
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+2
We asked for a room on the second floor or third floor, our room 4106 should be avoided at all costs every quest walks by your room very loud staff. Screaming all night. When we asked for a better room they just sort of shrug their shoulders at front desk. Sunwing rep was no…
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Date of stay: December 2016
Response from SunscapePuertoP, eConcierge at Sunscape Puerto Plata
Responded 29 Dec 2016
Dear Mikeont57, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Puerto Plata. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay. We are very grateful for your honest feedback and we hope to see you in a future so you can witness all our improvements. Warm Regards. Gregoria Castaños eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2002 info.supop@sunscaperesorts.com
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