Dear Camelia, We greatly appreciate all your comments, which have been taken in the highest consideration. It is gratifying to know that yours enjoyed a relaxing vacation. Finally, we apologize for any inconveniences you may have experienced. Your observations have been taken in the highest consideration. We would like to have the opportunity to welcome you once again and continue providing the most fantastic experiences. Please, do not hesitate to contact us if you have any questions or need assistance email info.esmeralda@bahia-principe.com Always at your disposal, Valentina Checo Online Reputation Bahia Principe Bavaro Resort