Dear Guest, Many thanks for your preference in Be Live Collection Punta Cana as your preferred destination in the Caribbean, as well as by the time you’ve devoted to share your most recent experience. I also would like to address you our gratitude by advertising it through Tripadvisor to future travelers about our excellent product. It is worthy to mention that besides our guests, our personnel is one of our most important assets since they never cease on their efforts to go an extra mile in order to satisfy all guests’ needs therefore we are glad to confirm our staff have provided you an amazing experience as you have already described. Your second home at Punta Cana is anxiously expecting your next visit. Best Regards, The Management at Be Live Collection Punta Cana