Dear Brittany D, First and foremost, allow us to thank you for choosing Excellence Punta Cana as your holiday destination and for taking a time to share this review with all Trip Advisor readers. We are very pleased to know that we were able to provide you a relaxing and memorable experience. Thank very much you for your positive remarks. We also appreciate your detailed feedback, which helped us identify specifically the areas of opportunity encountered during your stay. On the other hand, we apologize about the mosquitoes in our open areas. We are not looking to dismiss your review, however, we would like to explain that we have a complete program for pest control and fumigation throughout all the hotel areas. But as you know this is something very common of the tropical climate, especially in the Caribbean whose surroundings are mainly composed by beautiful mangroves. We all look forward to serving you soon and provide you with another amazing experience! Receive our warmest regards from Punta Cana!