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Landscape - Picture of Royalton Splash Punta Cana, Dominican Republic

Photo: Landscape

From Review : Not worth all the hype of Royalton Splash Punta Cana
Not worth all the hype
Not worth all the hype
Not worth all the hype
Not worth all the hype
Not worth all the hype
Excelente opción para la familia
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Other Recent Reviews

Matt wrote a review Aug 2019
45 contributions3 helpful votes
We had a family trip here in January 2019. Aside from the vibe team the general staff is horrible. We also lost one full day thanks to Sunwing (never again). When we finally got to the hotel at 1AM our room was given away! The room they put us in had a sink that would flood the
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Date of stay: January 2019
Response from PRbluediamond, Gerente at Royalton Splash Punta Cana
Responded 13 Aug 2019
Dear Ramthis2019, Thank you very much for taking a moment of your time to share your feedback on TripAdvisor, even though we have not been able to meet your expectations. Your comments are very important to us and it is through them that we have the opportunity to improve the quality of our service and to keep developing our products and services. Accept our sincere apologies for the inconveniences that you may have with sink and the general maintenance of your room; your important comment has been send to the Maintenance Department for improvement. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Cordially, Grand Memories Team.
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