Dear guest, We would like to thank you for taking the time out to communicate the impressions of your vacation with our Tripadvisor community. We are glad to know that you enjoyed our hotel area and the friendliness of our staff. It is truly a pleasure for us know that you enjoyed the quality of the food offered in our main buffet and the gourmet restaurant. About the food at the seafood restaurant, we would like to extend you the most sincere apologies for any inconveniences or difficulties. We regret that our cuisine did not meet your expectations and you may feel assured that we took a good note of your particular observations. We value every feedback from our guests because through them we have the opportunity to detect what we should improve, while we stay focused on what we do best with the intention to exceed the expectations of our guests. Once again, thanks for your comments and hope to welcome you back to our hotel. Best regards, Genesis Jimenez Grand Bahia Principe Cayacoa