Dear Chantelle K, First of all let me thank you for taking the time to write your detailed review and for sharing your sights about your stay experience with our previous hotel, the Holiday Inn Sunspree Resort which is now called the Holiday Inn Montego Bay. I am so sorry if your visit 4 years ago did not go as planned due to the weather condition. Despite this, I am glad you found the public areas clean and acknowledged the friendly staff. Since this is a new hotel, we hope that you come and visit us soon, to better experience all the exciting improvements we had made. Again, thanks for dropping your comments online and we look forward to your next visit. Sincerely, Grace P. Case Manager IHGService