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Beach - Picture of Sandals Royal Plantation, Jamaica

Photo: Beach

From Review : Serenity of Sandals Royal Plantation
Serenity
Serenity
A different Sandals experience
A different Sandals experience
A different Sandals experience
A different Sandals experience
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SunshineIsGoood wrote a review Oct 2019
73 contributions46 helpful votes
My husband and I are avid Sandals travelers and decided to make SRP our 10th Sandals visit as we were traveling with my mom and some friends which stayed conveniently close by at Ochi. We liked having access to them but having our own smaller resort to ourselves as they could
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Date of stay: September 2019
Response from Tamarah M, Online Review Coordinator at Sandals Royal Plantation
Responded 10 Oct 2019
Hello and thank you for your review of Sandals Royal Plantation. We are delighted to know there were elements of your stay which you found enjoyable, however it truly saddens us if you felt there were short comings. Prior to travel we try to let the guests know of the estimated transfer time as we wish to always set the right expectations however we sincerely regret if there were any disappointments in this regard. While we always perform renovations and redesigns to ensure that we provide the highest standard of luxury and comfort, our process is an on-going one and to avoid a complete shutdown and inconveniences, we work in sections until each area is updated. We are truly delighted to know you enjoyed the butler service provided by our team as this is the type of feedback we aim for from our guests. We appreciate your feedback and will share your comments with Management for review. We are happy your overall vacation was great and we do look forward to hosting you again the near future!
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