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Pool - Picture of Starfish Tobago Resort, Tobago

Photo: Pool

From Review : Average of Starfish Tobago Resort
Average
Beach
From our 2nd floor room
Pool & pool bar
Carribean beauty
pool area
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Other Recent Reviews

Over rated
April 2021
Kasyl B wrote a review May 2017
30 contributions5 helpful votes
My boyfriend had a trip for work and he asked me to tag along, the hotel ambiance is nice but the walk to our room was like walking back to town we were so far to the back. The room was nice enough with 3 beds we decided to have drinks by the bar but the alcohol selection was
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Date of stay: May 2017
Response from LeslieAmedee, General Manager at Starfish Tobago Resort
Responded 9 May 2017
Thank you for choosing Turtle Beach by rex resorts for your short vacation and for taking time out to post your review on your stay. I note the comments on the distance to walk from Reception to your room. However, it may seem far on the first day, only to the fact that the corridor is a long and winding one because of the physical layout of the property. However, if you using the beach front you would realize that it is not as far a walk. Glad to hear the room was comfortable enough for you. It is unfortunate that you felt the beverage options were satisfactory for you. We do offer a selection of liquors from across the Caribbean, which allows for our guest to get a true taste of the Caribbean - (rum). I do apologize if there was any discomfort experienced having been told about the Dress Code. The policy is in place to create an atmosphere conducive to a comfortable dining experience. Before men were required to wear long trousers only, but over last few months we have relaxed the Dress Code to allow men to wear Dress (tailored) shorts or appropriate trousers for dinner. We do try our best to maintain and uphold the policy for the comfort of all our guests. It is unacceptable that you endured any disservice while at the hotel and it is unfortunate that this was not brought to our attention immediately, so it could have been dealt with. This will be addressed appropriately to ensure the standard of customer service remains consistent. Glad to hear that the food options, quality and taste provided were satisfactory to you and that the other staff were friendly enough. Once again, thank you for choosing us and do hope we will be afforded another opportunity to offer our services in the future. Regards Leslie Amedeé General Manager
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