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Landscape - Picture of Barceló Huatulco

Photo: Landscape

From Review : 4th stay in paradise at the Barcelo Huatulco of Barceló Huatulco
4th stay in paradise at the Barcelo Huatulco
Excelente todo, y con premium level,aún mejor,
Actividades para todos incluido en nuestro paquete
sunrise over the hills
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Other Recent Reviews

Diane P wrote a review Feb 2017
22 contributions5 helpful votes
From January 3rd /January 17th my sister lived wonderful moments in paradise at the Barcelo Huatulco. It was our 4th day and it was the best ever. When we arrive the bellhelp is well coordinated and efficient. During our stay we really appreciated the assistance of Sam
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Date of stay: January 2017
Response from HBarceloHuatulco, Director General at Barceló Huatulco
Responded 25 Mar 2017
Dear Diane P It is an honor to have received once again in this your second home Barceló Huatulco, and we are very pleased to receive your very descriptive experience. For us it is very important to know that we meet and exceed your expectations in all aspects, as it highlights our facilities, food, room, beautiful views, our wonderful beaches, entertainment activities etc. And above all the service we offer you during your stay. Our priority is always your satisfaction and thanks to your comments we know that we have managed to create a memory that you will never forget. Be assured that we will share these mentions with the people you have named and they will receive the recognition they deserve for their great effort and excellent work. We are sorry your comments about non-hot foods and at the same time we thank you for your feedback that for good you give, we will be more careful with food temperatures, we have detected this area of opportunity with our equipment and I assure you that already we are attending, together with the whole kitchen team, they have been asked to be more attentive to the temperature of all foods. I am very sorry that I did not perceive the quality with which we serve all our guests. In reference to the situation that mentions of telephones and reception. The feedback we receive from our guests is very useful as it allows us to reinforce our areas of opportunity and help us to fulfill our main objective, the satisfaction of all our guests. We hope to be able to welcome you again soon here at Barceló Huatulco, as I mentioned at the beginning, your second home. Best regards Luis R. Avelar Director General Barceló Huatulco
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