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Interior - Picture of Hyatt Zilara Cancun

Photo: Interior

From Review : Genuine service and turquoise waters of Hyatt Zilara Cancun
Genuine service and turquoise waters
Ocean View Room Deluxe Suite
Sunrise view from room
Zona cercana a piscina temperada y al Restaurant Pelícano del Hotel Hyatt Zilara Cancún
Cancun Birthday 2017
Family Vacay to Remember in our Favorite Place in the World!
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butlersje wrote a review Jul 2016
Seattle, Washington157 contributions13 helpful votes
I'm so glad we chose a Junior Ocean Suite, but we got exceptionally lucky to have a room at the end of the building (with the exception of it be being very close to the hotel next door which was loud and obnoxious but the trade off was worth it) It was very spacious, the
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Date of stay: June 2016
Response from Alfonso J, Director General at Hyatt Zilara Cancun
Responded 18 Jul 2016
Dear butlersje, Thank you for your hones and detailed review of your recent experiences at Hyatt Zilara Cancun. It has been a pleasure to welcome you and it has been very kind of you to share in such a detailed way, your impressions during your stay, we are glad to find out that you enjoyed of your Suite, your own balcony and cabana by the beach, the service and food at the restaurants and at all areas and the beautiful and new Sky Gym. We appreciate your comments about the Celiac Disease, at is very important for us to be aware of it, to give proper training to all of our staff, to be sure that any guest with this condition, will be safe to enjoy delicious food with no risks. Thank you as well for your comments about the Spa services, be sure that we will take your suggestions very seriously, to ensure the best Spa experience for all of our guest since the arrival. Thank you once more for all your important feedback and great recommendations. Please come back soon, we will be delighted to welcome you back and pamper you as you deserve. With the Service from the Hearth, Alfonso J, General Manager
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