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Pool - Picture of Ocean Riviera Paradise, Playa del Carmen

Photo: Pool

From Review : Vacation of Ocean Riviera Paradise
Vacation
Si può fare di più !
Tulum
Dear god it's the hotel from hell
Ocean Riviera Paradise
ORP--NOT FOR ME
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Guests 
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US$266
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US$266
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US$161
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Orbitz.comUS$266
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Other Recent Reviews

Girls trip!
February 2021
David B wrote a review Jan 2017
6 contributions5 helpful votes
+2
Given some time this might be a good place. The staff I have no complaints Jimmy and Brandon the two bar tenders at the privilege section were fantastic. Frank was phenomenal at the privilege resturant. But they sure rushed the opening of this place. Shoddy construction all over
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Date of stay: January 2017
Response from OceanCustomerService, Manager at Ocean Riviera Paradise
Responded 31 Jan 2017
Dear David B, Thank you for reviewing our resort. We apologize for the mishaps you may have experienced, especially regarding our housekeeping service. Since our opening, we are looking forward to the feedback from our guests, in order to apply any changes that allow us to exceed expectations. We will have your remarks into account, and work with our team to enhance those aspects. On the other hand, we are happy to know that you enjoyed our facilities and the excellent service provided by our staff. We truly hope to have another opportunity to host you again in the future and improve your perception of our resort. Best regards, The Ocean Riviera Paradise Management
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