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Balcony - Picture of Ocean Riviera Paradise, Playa del Carmen

Photo: Balcony

From Review : Improvements to make! of Ocean Riviera Paradise
Improvements to make!
Beach pool
Hotel has lot to offer
Mixed review...more like 3.5
Girls trip
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Other Recent Reviews

enonam wrote a review Jan 2019
Bertrange, Luxembourg161 contributions37 helpful votes
We just spent a week at the Ocean Riviera Paradise and have to say that I am somewhat disappointed! The grounds are nice, breakfast is good and most of the staff try to be very nice and helpful, but as of our arrival, we were not very happy about a lot of things: - the room
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Date of stay: December 2018
Response from CustomerServiceOcean, Director General at Ocean Riviera Paradise
Responded 8 Jan 2019
Dear guest, Thank you for taking the time to write about your recent stay with us. We extend our apologies for the areas that failed to meet your expectations. Please, be assured your feedback will be shared with the concerned team for necessary review. We hope that you provide us with an opportunity to host your holiday in the future and we will ensure that we surpass all expectations. Kind regards, The Ocean Riviera Paradise Management.
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