Dear TracyRV, On behalf of Manny, Joel, Roberto and all the staff who work at the resort, we would like to thank you for mentioning that they were always professionals, accommodating, and organized, surpassing your expectations in every way. All of our staff members represent the heart and soul of the resort. We are very satisfied to know that you have the best time possible and that they did a memorable stay for you. Thank you as well for sharing your land´s end experience. As you mention our location is the best. We would be honor to welcome you back to our resort. Cordially, Humberto Ortega General Manager