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Pool - Picture of Barceló Gran Faro Los Cabos, San Jose del Cabo

Photo: Pool

From Review : Bad experience of Barceló Gran Faro Los Cabos
Bad experience
Beautiful sun setting
Gorgeous Pool!! Staff/Waiters were AMAZING!!!
So pretty
Nice beach vacation
One of the pools
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US$341
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US$293
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pedro w wrote a review Jul 2016
Mexico City, Mexico83 contributions32 helpful votes
Altough the staff works very hard to satisfy the experience is bad. Restaurant options very limited. The info about dining times is not accurate. The towels are really old. They clean my room after 5 p.m. The buffet very simple. Nobody in the pool for enterteinment. Kids club
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Date of stay: July 2016
Response from BarceloGFLC_Manager, Director de Relaciones con Clientes at Barceló Gran Faro Los Cabos
Responded 31 Jul 2016
Dear Pedro W, We do appreciate that you took the time to share with us your feelings about your last stay at the resort. We feel disappointed because maybe your stay was not like you expected. We deeply apologize for not fill your expectations and we will do our best effort to make sure this not to happen again. Also be sure that we will improve the both the pool entertainment and the kids club. We understand that it may not be the case at the moment but we would like you to give us the opportunity to welcome you again in our facilities. And make it up for all the inconveniences.
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