Landscape - Picture of Banyan Tree Phuket
Photo: Landscape
From Review : Hidden luxury of Banyan Tree Phuket
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Guests
+1
It is a luxury retreat. Spent a couple of days in Banyan Tree Phuket at signature pool villa and felt fully rejuvenated. I have a private pool all to myself and a jet pool at the backyard. Unfortunately the hot water tap did not work so I couldn't create my personal onsen in the…
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Date of stay: November 2015
Response from Sriram K, General Manager at Banyan Tree Phuket
Responded 26 Nov 2015
Dear Shannie33, We thank you for your review and the excellent rating you have given despite a hiccup with the hot water tap. If we had known, we could ask one of our colleagues to fix it right away. Glad you found us to be the hidden gem on the island, nestled in lush tropical nature. Thanks for singling out our Spa and associates for special mention, it is appreciated and it is great motivation. Until your next visit, Sincerely, Sriram Kailasam General Manager
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