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Landscape - Picture of Hard Rock Hotel Riviera Maya, Puerto Aventuras

Photo: Landscape

From Review : Hardrock Riveria Maya Hacienda of Hard Rock Hotel Riviera Maya
Hardrock Riveria Maya Hacienda
The Staff is was makes this Resort special
Celebracion de aniversario
Excelente servicio , show a mejorar.
Adult side of the resort
Kinda slippy... Hope you read it all
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Doraziar wrote a review May 2019
Punta Gorda, Florida30 contributions3 helpful votes
This is our 4th time and it only gets better! We went w a group of 18. Our butler Grace was amazing, Samuel (legendary) rocked! Waldo made me awesome lobster and set me up w watermelon margaritas at zen. Hibachi 3 times. Valentin was awesome. The staff goes above and
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Date of stay: May 2019
Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera Maya
Responded 7 May 2019
Hello Doraziar Wow! Thank you so much for your wonderful comments. We are pleased to know we fulfilled our goal at giving you the Rock Star experience. It is gratifying to receive such comments as a vote of satisfaction, we are working hard to meet our high standards in quality and we feel really happy and proud to see that we are reaching with the epic service that makes us stand out. Hope you choose us again as your traveling destination to keep on the good times and memories full of rock!!! Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya.
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