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Window View - Picture of Fairmont Empress, Vancouver Island

Photo: Window View

From Review : An experience of Fairmont Empress
An experience
What did you do with the Empress?
Good location..poor service..
View of the Empress from the harbor
Good room after Reno
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Other Recent Reviews

Empress stay
August 2022
Laurie O wrote a review Aug 2016
Long Beach, California56 contributions3 helpful votes
We visited the Empress on a warm day in August. It is an elegant old hotel and it was an experience. Tea was a must... But at $75 CAD per person it was tremendously overpriced. Our room was nice, but overlooking a busy street with a nightclub. Because there was no AC we had the
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Date of stay: August 2016
Response from ManagerEmpress, General Manager at Fairmont Empress
Responded 6 Sept 2016
Thank you Laurie for posting your review. I am sorry to read that your room was not as comfortable as you would have liked. Please always ask our Front Desk Agents if a room is possible and pending availability we are always happy to accommodate. Once our Phase Two renovations are complete we will have air conditioning in all of our guest rooms which will be wonderful for those warm summer evenings. I do hope you will come back once these are complete. Kind regards, Indu Brar General Manager
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