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It was our first hotel experience for my girls. 12&6. They upgraded our room. Made us feel special. Very nice room. Nice reception guy. Will go back. It was only one night but well worth the cost. The pool and hot tub was enjoyed. Thanks guys!!
Date of stay: January 2016
Response from HI-LondonMGMT, General Manager at Holiday Inn & Suites London, an IHG Hotel
Responded 18 Feb 2016
Dear Christine B, Thank you for your review of the Holiday Inn Hotel and Suites London. It's great to hear that you and your family enjoyed your time with us! The members of my Guest Service staff work hard to provide our guests with the kind of welcoming service that earns feedback like yours. I'm glad that we could help make your daughters' first hotel experience a good one! Again, thank you for your comments. I look forward to welcoming you back on your next visit to London! Brendon Ainscow General Manager
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