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Interior - Picture of Fairmont Chateau Laurier, Ottawa

Photo: Interior

From Review : Nice room service, everything else was dismal of Fairmont Chateau Laurier
Nice room service, everything else was dismal
Schönes traditionelles Hotel
Hotel bar.
looking majestic from the river
Chateau Laurier with Silhouette of Statue of Laurier
Aug 21, 2014
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Nemmii wrote a review Mar 2017
Welland, Canada248 contributions25 helpful votes
The building itself is beautiful and the room service was very fast and thorough. However I found the price to be much too high even for the location. The rooms are not large by any means. There are no sitting areas and the rooms are very narrow. I thought for the price we
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Date of stay: January 2017
Response from ChateauLaurier, Manager at Fairmont Chateau Laurier
Responded 10 Mar 2017
Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. As a heritage property, we have various room sizes and configuration to offer our guests. We regret that you did not enjoy breakfast, which served in Wilfrid’s, located off the main lobby and features wonderful views of Parliament Hill. I encourage you to join our President’s Club. Membership is free and includes many wonderful benefits including complimentary Wi-Fi. We do hope you return one day soon allowing us the opportunity to regain your trust and loyalty. Sincerely, Shawn St-Pierre Director of Operations
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