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Bathroom - Picture of Novotel London Stansted Airport, Stansted Mountfitchet

Photo: Bathroom

From Review : Disappointing for a Novotel . Stayed at much better of Novotel London Stansted Airport
Disappointing for a Novotel . Stayed at much better
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JMJ wrote a review Jul 2019
portsmouth8 contributions8 helpful votes
Used the hotel for pre holiday one night stay must admit very disappointed. Mostly with the cleanliness of the bar area /breakfast area . Food all over the floor and sofas , they have console /side units which are covered in dust and inch thick underneath when it’s easily
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Date of stay: July 2019
Response from PaulM13210, General Manager at Novotel London Stansted Airport
Responded 1 Aug 2019
Dear JMJROBERTS, Thank you for your review. I was concerned to read your feedback regarding the cleanliness of the bar and restaurant area in the hotel. Please be assured that this is not representative of our usual high standard and corrective training with the Food & beverage team has taken place. Once again, thank you for your comments. Yours sincerely Paul Muscroft General Manager Paul.muscroft@accor.com
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