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Pool - Picture of The Sarojin, Khuekkhak

Photo: Pool

From Review : Pool residence among lovely gardens of The Sarojin
Pool residence among lovely gardens
Awesome Beach and perfect Service
The Sarojin's Lotus Pond.
Sehr freundlich, familiäre Atmosphäre, erholsamer Urlaub!
Beautiful, relaxing stay
A quiet relaxed getaway.
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Y2CLL wrote a review Jan 2019
London, United Kingdom1,025 contribution237 helpful votes
We stayed in a pool room, spacious and nice to have the private space directly outside our room. The main pool was very relaxing too and the staff kept the beds cleared which meant we always found a bed. A number of beds are shaded by mature trees but staff will move them for
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Date of stay: January 2019
Response from AJHK, Owner at The Sarojin
Responded 10 Jan 2019
Dear Y2CLL, thank you very much for your feedback and I am pleased to note that you felt The Sarojin is a great hotel. Certainly we strive to improve. Our new Jacuzzi Pool Suites all have espresso coffee machines as a point of difference. The Pool and Garden residences have cafetières at this time. The mattress in your guest residence was new ahead of this season and perhaps explains the firmness. Mattress softeners are available and can be added as additional toppers if housekeeping are made aware. There is a bluetooth speaker in all residences as well as a flat screen tv (two TVs in each of the new Jacuzzi Pool Suites). The TV selection in Thailand remains a challenge through a satellite feed to our more rural location and as a result channel choice is somewhat limited. The WiFi available bandwidth is allocated to each residence individually as well as to certain key public areas. Whilst we have the largest and fastest feed available within Khao Lak and Phang Nga there may be times when significant streaming can reduce speed. However, the feed should not be intermittent and as a result your residence has been thoroughly checked in this regard. With regards to the no children under 10 years of age policy. This is absolutely adhered to without exception. Whilst we welcomed some families to our new Jacuzzi Pool Suites and the 2 Bedroom Pool Residences over the festive and holiday season we are clear that all children were 10 years or older. The only exceptions to this policy arise for exclusive use bookings of The Sarojin when the whole resort is booked. The commitment we make to our global business partners is completely clear in this regard and our reservations team absolutely enforce this policy. Indeed, my own two children (now 18 and 16) waited until they were both 10 years and older before they were permitted to join Kate and I front of house at any time. On no account will this policy be compromised. Very best regards and thanks, Andrew
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