Dear PT_traveler918, Thank you very much for taking the time to offer your feedback through TripAdvisor. I am very disappointed to read that you felt let down by the food and service on your recent visit to sketch; please rest assured that we take all feedback extremely seriously. If you could please send an email to me with further details of your reservation to info@sketch.london; I will investigate each of your points in detail. Yours sincerely, sketch Director of Operations