Dear Stacey L, We are glad you were happy to stay with us. For us it is essential to accommodate straight away our costumers in the event the apartment is ready before the standard check in time. We strive ourselves to provide a high level of costumer service in order to let you feel home, even far away from your real home. For the damages you saw in the apartment, we are always providing maintenance to fix all issues and maintain a high standard, this is an ongoing development. We hope to have the opportunity to show you all the change and the new services.