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Shower - Picture of Holiday Inn London-Elstree M25, Jct.23, London

Photo: Shower

From Review : Probably the worst Holiday Inn I have stayed in of Holiday Inn London-Elstree M25, Jct.23
Probably the worst Holiday Inn I have stayed in
Needs investment and a FULL Fire Safety Check! 🔥
Classic budget hotel - minimal ambience, tired looking, a dispiriting experience
Holiday Inn Elstree
Needs investment and a FULL Fire Safety Check! 🔥
Great in some areas, poor in others
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tr7v8 wrote a review Mar 2016
Chatham, United Kingdom253 contributions77 helpful votes
+3
Booked in here so I didn't have to do a trip around the M25 for a two day training course. Check in was very smooth the young lady on reception was great. On getting to the room it looked OK. But the bathroom was very scruffy, I have put up pictures but it looked like a £30 a
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Date of stay: March 2016
Response from Chirag N, Manager at Holiday Inn London-Elstree M25, Jct.23
Responded 20 Mar 2016
Dear Tr7v8, Thank you for staying with us and providing us with your valuable feedback. I am happy to see your high rating on Food and Beverage and Reception service. However, I apologies as your stay was negatively affected by the room quality. It is certainly not our intent to inconvenience our valued guests like you, nor something that we take this matter lightly. Rest assured that your comments will be reviewed by our maintenance team and actions will be taken accordingly to correct unsatisfactory experiences. Once again, thank you for staying with us. I do hope you give us another chance as we will definitely improve our products. Thank you and Kind regards, Chirag Nagar
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