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Window View - Picture of Shangri-La The Shard, London

Photo: Window View

From Review : All about the views of Shangri-La The Shard, London
All about the views
Room 5002, the dressing area and wardrobes behind the wall with the picture
The best experience
Simply Stunning.. you must stay here at least once
Sensational views and amazing service!
The Best of The Best. Jaw-Dropping Views, Superb Service.
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Suzie7714 wrote a review Mar 2017
Manchester, United Kingdom141 contributions107 helpful votes
The hotel is all about the views, the lobby is the first taste of the fantastic sights from being so high up. We paid extra to upgrade to the highest floor with breathtaking views towards tower bridge and canary wharf. The moment you open your room door the blinds automatically
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Date of stay: February 2017
Response from Shangri-LaLondon, General Manager at Shangri-La The Shard, London
Responded 12 Mar 2017
Dear Suzie7714, Thank you for your comments in regards to your recent stay with us. Whilst we were pleased to read that you enjoyed the room and the service, we were very concerned to read about the aspects your stay you have expressed disappointment with. Please accept our sincere apologies. Rest assured we have taken your comments on board for immediate consideration as this was clearly not up to our usual Shangri-La Hotel, At The Shard, London standards. I do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with a seamless stay. Kind regards, Paul Brackley General Manager
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