Dear "Darren W" Thank your for taking the time to share your feedback on your recent stay . I am delighted to see that you firstly enjoyed the Bruno Mars Concert at the O2, and secondly thank you for choosing to stay with us while attending. It gives me great pleasure to read that you received exceptional service from our front of house team including Vijay and Pedro. We at the InterContinental The O2 desire to exceed the guests expectations and deliver the highest quality of service in the hotel industry and it is great that you were well looked after in the Clipper Bar also. I am looking forwards to welcoming you back to the hotel soon on your next visit to an event , or perhaps a pamper weekend at our luxurious spa. Kind Regards, Hasham Soliman General Manager