This was supposed to be a superior double room / executive quite. - Picture of The Great Victoria Hotel, Bradford
Photo: This was supposed to be a superior double room / executive quite.
From Review : Quite a let down. of The Great Victoria Hotel
Other Recent Reviews
New Years Evening Ball
January 2025
Very poor food and customer service
January 2025
My partner and I checked into what we thought was going to be an executive suite. I just want to state on Booking.com the room was titled ‘Superior Double Room’ but on the Great Victoria website there wasn’t a room with this title and the one closest to what we had booked was…
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Date of stay: October 2021
Response from General Manager, General Manager at The Great Victoria Hotel
Responded 21 Oct 2021
Dear Guest, Thank you for taking the time and trouble to share your feedback with us following your recent stay. I was of course very concerned to read that you were not entirely satisfied with your stay with us, and that you felt that the personalised service was not up to the standards you would of have expected. I would like to reassure you that we have indeed taken on board your comments, The Great Victoria Hotel is on a continuous journey of improvement in all aspects of the guest experience, and it is only through such feedback that our crusade for excellence will be achieved. I would also like to extend my apologies for any inconvenience caused in regards to your stay. Thank you once again for your feedback Warm Regards,
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