Damp patches in the bathroom - Picture of Muthu Fort William Hotel
Photo: Damp patches in the bathroom
From Review : ABSOLUTELY DREADFUL - one night here is one night too many! of Muthu Fort William Hotel
+3
WE LIKED ABSOLUTELY NOTHING. I don't normally write awful reviews, and try to give a balanced account of my stay, however the whole experience was just completely awful from start to finish. We didn't stay for breakfast - we couldn't get out of this hotel quickly enough. The…
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Date of stay: October 2021
Response from Surya Dev, General Manager at Muthu Fort William Hotel
Responded 26 Oct 2021
Dear 303kathryn, Thank you for rating Muthu Fort Williams and taking the time for sharing your feedback. I am disappointed to note that we fell short of delivering a flawless experience. i assure you that the feedback has been shared with the concerned HOD & necessary action will be taken to make sure the same is not repeated and i implore you to provide us with another opportunity to showcase and deliver the true bespoke experience. Thank you for your feedback and I look forward to hearing from you. Best Regards, Muthu Fort William Hotel
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