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Window View - Picture of Ballsbridge Hotel, Dublin

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From Review : This is not a four star hotel of Ballsbridge Hotel
This is not a four star hotel
This is not a four star hotel
Didn’t stay in house, just visited for breakfast
Didn’t stay in house, just visited for breakfast
Didn’t stay in house, just visited for breakfast
No simple utility items
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Rachael M wrote a review Aug 2019
Dublin, Ireland12 contributions14 helpful votes
When booking this hotel I was very excited. It is described on the website at a luxury four star hotel, it’s not cheap and in a ritzy area of Dublin. I was hoping for a pleasant stay. The foyer isn’t bad and the staff checking in were friendly. However the room (standard
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Date of stay: August 2019
Response from CallumM620, Sales Executive at Ballsbridge Hotel
Responded 28 Aug 2019
Hi RHLLondon, Thank you for taking the time to share your review. While I wish you had a better experience, it is feedback like this that we learn from and use to improve our standards. We work hard to deliver an exceptional guest experience and it's apparent in this case that we have fallen short. I do apologise for any inconvenience caused during your stay. . If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Karen Pyper. Sales Executive
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