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Menu - Picture of Village Hotel Birmingham Dudley

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From Review : Not happy!! of Village Hotel Birmingham Dudley
Not happy!!
Dirty rooms!!!!
Room 206 bathroom door paintwork quality
Pic with TV is the nice room.  Bathroom pics are from the not so nice room.
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ch3ryl_t wrote a review Feb 2019
wolverhampton1,540 contribution192 helpful votes
We have stayed here several times and never had any issues generally. However, over the weekend we had to contend with the heavy footsteps from customers above our room stomping in the early hours of the morning. There was also a function going on in the hotel and Saturday
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Date of stay: February 2019
Response from PeterN4308, General Manager at Village Hotel Birmingham Dudley
Responded 3 Feb 2019
Dear ch3rl_t, Thank you for your recent review of the Village Hotel Club - Birmingham Dudley, I was really disappointed to see you didn’t enjoy your recent visit to us, due to problems with noise during your stay. Please be assured that we do actively take measure to reduce noise, our Nights Team patrol the floors throughout the night, and will challenge any “noisy neighbours” they come across. Please accept my sincerest apologies for the poor experience as a result of this, rest assured this is not the normal standard we pride ourselves upon, if you wish to contact me further please feel free, it would be good to welcome you back to the hotel to try and put this right in the future. Kind Regards, Peter Nye General Manager
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