View from Garden view suite (Room 2) - Picture of Hotel Chateau De La Gaude, Aix-en-Provence
Photo: View from Garden view suite (Room 2)
From Review : Gorgeous property, but needs to improve service of Hotel Chateau De La Gaude
+36
My wife and I recently visited Provence for three nights, and stayed at Chateau de la Gaude because we had read great things about this relatively new hotel, and it seemed to offer a lovely, quintessentially French setting. This boutique hotel did fit what we were looking for in…
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Date of stay: September 2021
Response from Céline Laviolette, Directeur général at Hotel Chateau De La Gaude
Responded 10 Jan 2022
Dear Madam, Dear Sir, Thank you so much for the time you took to write this very complete commentary. We will try to forward all your remarks to our teams and we apologize that some aspects have marred this wonderful stay. Regarding the SPA : We are very sorry for this inconvenience. Unfortunatly, the current health situation is unpredictable and forces us to regularly review our schedules. We look forward to providing you with a better spa experience in the near future. Regarding the restaurant : Our teams work hard every day to offer the best experience in the kitchen and in the dining room. We are sorry that you could'nt fully enjoy your meal and we will be sure to pass on your feedback. We hope you enjoyed your experience at the Château and we look forward to seeing you again. Kind regards, La Direction Château de la Gaude
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