Dear Lisa d, First of all, we are very thankful to receive your excellent review on TripAdvisor about your recent stay at Gran Meliá Victoria on occasion of your 25th Wedding Anniversary celebration. It was such a pleasure to share that especial day with you. We always do our best to make your stay with us a memorable one, so it is delightful to read that our little present was of your liking and you took great memories back home. We are also glad to learn that your guest room, our amenities from Clarins and overall were to your fullest satisfaction. Furthermore, we appreciate your high recommendation and kind words towards our staff, who were more than happy to receive your positive and gratifying opinion. We are very much looking forward to welcoming you back again - hand on heart , hopefully in the not too distant future. With kindest regards, Maria Jose Guerra RedGlove Service Manager