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From Review : Very disappointed despite checking reviews of Hotel Catalonia Las Vegas

Hotel Catalonia Las Vegas

2779 reviews
#23 of 82 hotels in Tenerife
  • Very disappointed despite checking reviews
  • bath
  • Barra cortina ducha oxidada
1753
Very disappointed despite checking reviews
bath
Barra cortina ducha oxidada
Estado de las puertas
Catalonia Las Vegas , Tenerife Dated, dirty, in desperate need of maintenance/ updating
Prison Ambience
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AlphaEater wrote a review Dec 2016
32 contributions13 helpful votes
Very disappointed despite checking reviews
Having read many reviews I expected this to be a reasonable 4star hotel. Thankfully we only stayed one night but I would certainly NOT stay here again. Even though we took a room on the 11th floor (of the 12 floors available) there were some serious problems.... The Pros: -…
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Date of stay: December 2016
Response from HCLasVegas, Abi Ferrería-Subdireccíon at Hotel Catalonia Las Vegas
Responded 17 Dec 2016
Dear Nadim C, Thank you for taking the time to provide feedback about your stay with us. We truly regret to know that we did not meet your expectations We are taking note of all your comments and passing to relevant persons in the different departments in order to improve in our proposal to the continuous amelioration of our services. We sincerely hope to have the opportunity to welcome you again and change your last impression. Best Regards
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