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Window View - Picture of H10 Universitat, Barcelona

Photo: Window View

From Review : Use the room safe!!! of H10 Universitat
Use the room safe!!!
View from the roof
chambre standard
View from the roof
Wash hand basin seperated from the bathroom
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abbyluu wrote a review Nov 2015
Portland, Oregon4 contributions1 helpful vote
This hotel was great... At first. It has a delicious breakfast buffet every morning, but it costs 12 Euros per day.. Also, make sure to keep anything you wouldn't want stolen in the safe. My friends and I got belongings stolen by room keepers which was very frustrating. The
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Date of stay: November 2015
Response from MartaPladevall, Director General at H10 Universitat
Responded 24 Nov 2015
Dear abbyluu from Portland, Thank you for all your comments. We will keep them in mind for the future so that we can improve the given service. We are very happy to read you really liked the hotel's location, rooms, view and rooftop terrace. Nevertheless, I am worried about the fact that you suggest our maids are not trustworthy. I have spoken about your review with the hotel's team and noone remembers any comments/claims about any stolen items in the rooms during November. I would always suggest all travellers to leave all valuable items/papers inside the room safe (in our case, it's free), but not because of our staff, but because of street thiefs and pickpockets. We hope we will be able to welcome you again some day. Best regards, Marta Pladevall Hotel manager
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