Dear Philfields, We would like to thank you for having chosen Relais & Châteaux Orfila Hotel for your stay in Madrid and sharing your experience with other travelers on Tripadvisor. We appreciate your kind comments about the staff which is focused in making your stay unforgettable and the location, as we are really close to the Shopping Area and the Art Triangle. In the meantime we’ve taken good note of your comments with regard to the breakfast. Please accept our sincere apologies for any inconvenience caused and kindly rest assured that your feedback has been shared with the related department for improvement. We all hope that you will be able to come back and stay with us in the near future. Best Regards, Verónica García.