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Interior - Picture of Petit Palace Chueca, Madrid

Photo: Interior

From Review : Great Location & Excellent Receptionists!!! of Petit Palace Chueca
Great Location & Excellent Receptionists!!!
Ubicación perfecta y atención espectacular
Perfecto y servicio 10
Ubicación perfecta
That awesome balcony
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Other Recent Reviews

P O wrote a review Apr 2017
London, United Kingdom393 contributions140 helpful votes
First stay for three nights. I got room 406 despite my request NOT near the elevators!!! As the name suggests, every thing is on the petit side. The lobby, room but clean and even more petit shower. Therefore, no out space. You are either in or out of your room. However, it's
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Date of stay: April 2017
Response from Isabel R, Front Office Manager at Petit Palace Chueca
Responded 11 Apr 2017
Dear Mr. Pacer O, Thank you for taking a few minutes of your valuable time to share your experience with us. We are happy to know that you enjoyed Madrid thanks to our great location, that you liked our breakfast service and our recepcionist made you feel confortable and like you were at home, especially our partner Elena. We will congratulate her for her proffesionalism and good job! We are sorry about the incident with the noise. We hope that you give us a second chance and we can offer you a room away from the noise so you can have a better rest. We will keep in mind the suggestions about the minibar and the complementary water, about the tea in our lobby from 11am to 11pm we offer our customers cups of tea and, depending on the vacancy, we have kettles that you can take to the room. Thanks again for your time and best regards, María Franco, Front Desk Manager.
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