Window View - Picture of Flash Hotel Benidorm
Photo: Window View
From Review : Flashy adults only hotel of Flash Hotel Benidorm
+7
Stayed here with two other couples. Very convenient for clubs, bars and "front" but this makes it noisy in the evening/overnight. Very modern and clean. Food was good (we had half board) and you can swap dinner for lunch if you like. The lifts are small, slow and inadequate for…
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Date of stay: April 2018
Response from FlashHotel, Director de Relaciones con Clientes at Flash Hotel Benidorm
Responded 16 Apr 2018
Dear greenbeavers, We would like to thank you for the time that you have spent in sharing your experience with the Tripadvisor community. We are very sorry to learn that your experience was not 100% memorable due to the time spent in waiting for the lifts, but we trully hope that the stunning views from your room worth it. Please be assured that we are constantly working to strive for high standards of service and hospitality, to ensure that all our guests have a memorable stay. We are thrilled to learn that you enjoyed our food and the bar and its entertainment. We take very good note of all your comments, that we will share with our Managers to follow up upon your experience and improve our service. Again we would like to send you our most sincere apologies for the inconveniences mentioned. We look forward to welcoming you again at Flash Hotel. Yours sincerely, Hugo de la Calle Subdirector/Quality Manager
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