Dear DisneyTouristGuy, Thank you very much for staying with us. Your willingness to share your thoughts is genuinely appreciated. We’re glad you enjoyed the comfort our beds and the fact that our Front desk team has provided you with a good and friendly service, really means a lot to us. We are however sorry you found you room to be too small for your standards, we wish we could have known it before. In fact at times, depending on availability, we are able to change rooms according to our guest’ needs. Weather it is a size issue or a view issue, we do have a wide range of rooms to choose from that will certainly meet any requirements. In any case, we strongly suggest to carefully choose the room that best suits your needs on our web site, prior to making the reservation. Unfortunately, we are not always able to accommodate the request afterwards. In regards to breakfast, we are sorry to learn just now of your disappointment, usually it is a service well appreciated amongst our guests. In addition to the full buffet breakfast that we provide, our waiters walk around the tables offering fresh goodies such as bruschettas, ricotta cheese and all sorts of other delicacies. We are positive to be able to turn your opinion around if you gave it another chance. We hope you will give us another opportunity to make things just right. Arrivederci, Roberta Vinci Guest Relations Manager